faq
Frequently asked questions
General
What is included in the rental price?
Do you also rent by the hour or day?
Are pets allowed?
Is smoking allowed?
Can I see the facility in advance?
reservation
How can I reserve a room or apartment?
What happens if the deposit is not received on time?
Can I cancel the reservation?
What cancellation conditions apply?
How is the deposit calculated?
Can I book at short notice?
Booking and payment
How does the booking work?
Which payment methods do you accept?
What are the check-in times?
Rooms and apartments
Are all rooms and apartments lockable?
Which apartments have parking spaces?
How many shower towels are there?
Is there Wi-Fi?
Can I rent a room together with a friend?
Cleaning and laundry
Is there a laundry room?
Who will do the cleaning?
Work permits
Who takes care of the 90-day permit?
How does the work permit work in Switzerland?
What should I know about the work permit?
How many days per year can I work?
What do we need to create your permit?
What happens when I use up my 90 days?
Are there any additional fees or taxes?
Additional information
What advantages do the locations offer?
Zurich: Central location, perfect connection to public transport, blue zone for guests.
Do you offer additional services?
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